As a cash-based physical therapy company, our team spends a significant amount of time explaining insurance to our clients. In-network, out-of-network, high-deductible, low-deductible, out-of-pocket maximum, the list goes on and on….
We often get asked, why do we do it?
The short answer… it’s the right thing to do.
The long answer… In today’s market, many employers are offering high-deductible plans to allow the employee to choose the right care that is best for them. We pride ourselves on providing high-value services and truly care for our clients. One thing that we’ve come to realize is, the majority of individuals simply do not understand their plan or insurance in general. Although a client may not choose to work with us because we are out-of-network, we want to provide them with the knowledge so they can find the best care that meets their needs. For our clients that do have a high-deductible or low-deductible plan, our treatment pricing often comes out to a lower cost than visiting an in-network provider. According to a JAMA Network, “…cash prices determined unilaterally by hospitals are often lower than commercial prices negotiated between hospitals and insurers.” As a small business, we utilize the cash-based approach as it’s the right thing to do for our clients. It allows our expert clinicians to treat your specific needs as they deem necessary and not as insurance dictates. We also offer price transparency, so you will never see a hidden fee. With our upfront pricing, most of our clients find that it’s often lower than the traditional market rate while still accepting HSA, FSA and other insurance supplements.
As a cash-based physical therapy business, we continue to offer insurance support and answer all your insurance questions. This includes helping you fill out claim forms, navigate your HSA plans, and more. That is likely far more than you ever wanted to know about insurance, but if you ever have any questions, reach out to Lexi below as she is our expert in insurance plans and would be happy to help you navigate your plan!
